Jira
Search, read, create and comment on Jira issues — in the chat and in agents; as a trigger, Jira starts workflows.
With the Jira integration, Kasimir works directly with your issues: search, read, create and comment on them — from the chat and in agents. In workflows, Jira serves as a trigger.
Connect
In the sidebar, open Customize → Integrations (/integrations).
On the Jira tile, click Connect.
Sign in with Atlassian and confirm access.
Creating connections requires the Connect integrations permission – by default only owners and admins have it; owners or admins enable it for members under Roles and permissions.
The tile then shows “Connected as …” and three counters: Sources, Files and Tools. Use Disconnect to remove the connection again.
Every connection is a deliberate opt-in. In the chat you switch it on under Knowledge sources → Connected services; tools that create or change something are set to Ask first by default.
What Kasimir can do with it
Tool | Effect |
|---|---|
| Find issues via a search query |
| Read a single issue with its fields |
| Create a new issue |
| Add a comment to an issue |
For this Kasimir requests the permissions read:jira-work, write:jira-work and read:jira-user. What your own Atlassian account may do always applies: what you cannot see in Jira, Kasimir cannot find either.
Scope
Jira can be connected personally or – by owners and administrators – company-wide. A company connection can be used directly only by owners and administrators.
Triggers for workflows
Jira can also start workflows. The available triggers are listed in the tile's detail view under Triggers; in the workflow builder you select them as trigger nodes.